FAQ

Addres: Verudela 6/B, 52100 Pula
T: +385 52 213 949
E: arenasplendid@arenahotels.com

At Splendid Resort Pula, check-in is at 16:00 and check-out is at 10:00.

It is possible that your room is ready before the 3:00 pm check-in, but we cannot promise this. In case you arrive before 3:00 pm, please ask at the front office if your room is ready. 

Yes, Splendid Resort Pula is a family-friendly resort and welcomes children of all ages.

There are no restrictions on age for check-in, but all minors are required to be accompanied by an adult.

Staff speak Croatian, English, German, and Italian.

Yes, the resort has an outdoor pool filled with seawater. Working hours are: 10:00-18:00, but it may very depending on the season.

Yes, all of our hotels and resorts adhere to a high standard of sanitization and cleanliness measures.

Yes, Splendid Resort is a dog-friendly resort. More information can be found at: https://radissonresort.iceportal.com/asset/park-plaza-brand-emea/miscellaneous/16256-118838-m33620694.pdf

Yes, the resort is a 100% non-smoking property. 

The resort offers parking which is free of charge for all of our guests. EV charging is not available at Splendid resort.

Yes, wi-fi is available for all of our guests free of charge. 

Splendid Resort Pula is not accessible for guest with reduced mobility.

"If you have a credit card, you can go to our website https://www.arenacollection.com/ or visit the Radisson resort website (only for the Park Plaza resort) https://www.radissonresort.com/en-us/ and choose one of the offered resort.

You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline, and the cost equal to the accomodation cost for the first night's stay will be charged.

Yes, ATM is available at the resort, in front of the reception desk.

The accepted and official currency is Euro.

Splendid Resort offers 218 units, in a resort enriched with pool, park and panoramic views. 

You can reach the resort by booking by renting a car directly at the airport, by booking a taxi service or by taking a shuttle bus from the Airport to the main bus station, from where you can take local bus to Verudela. Shuttle bus information are available at: https://airport-pula.hr/en/passenger-info/shuttle-bus/

The resort is distanced 4km from Pula city center, connected with public transportation. Bus station is located 5 minutes walk from the resort. 

Yes, the resort is located above many beautiful natural beached, rocky and pebbly, with breathtaking views. 

Being located on a small penninsula surrounded by the sea and just a 5 minute drive to the city center, there are many attractions you can experience based on your interest: whether you would like adventure-filled days, cooking classes, ancient tours, water sports or indulge in gastro tastings. Those can be booked in advance at: https://atistria.com/experience/

Yes, airport shuttle can be organized by Splendid Resort Pula through our concierge team or directly at: https://atistria.com/transfers/

Yes, a car can be rented at Splendid Resort Pula through our concierge team or directly at: https://atistria.com/transfers/

Yes, public transportation by bus is located a 5 minute walk from the resort. 

No, the resort does not have spa or wellness center. 

Yes, the resort has an outdoor pool filled with seawater. Working hours are: 10:00-18:00, but it may very depending on the season.

The pool is not heated.

The pool at Splendid Resort Pula is filled with seawater. 

Yes, there is a children pool at Splendid Resort Pula.

Swimming lessons are not available at Splendid Resort Pula.

Yes, there is Arena Activities animation program available for all guests of the resort.

No, babysitting services are not available at Splendid Resort Pula.