FAQ

Address: Verudela 17, 52100 Pula, GPS N: 44° 50' 13.979", E: 13° 50' 15.668"
Tel:+385 52 590 000
E-Mail: pphpres@parkplazacroatia.hr

At Park Plaza Histria Pula, check-in is at 15:00 and check-out is at 10:00.

 It is possible that your room is ready before the 3:00 pm check-in, but we cannot promise this. In case you arrive before 3:00 pm, please ask at the front office if your room is ready. 

Yes, children are welcome as our guests.

There are no restrictions on age for check-in, but all minors are required to be accompanied by an adult.

Croatian, English, German and Italian.

Yes, Park Plaza Histria has both an inside and outside pool and both of them are filled with seawater. Working hours may differ depending on the season.

All Radisson hotels have cleanliness and sanitization measures in place to ensure the health, safety, and security of our guests. Learn more here:  https://www.radissonhotels.com/en-us/social-responsibility/health-safety

Yes, Park Plaza Histria is a dog-friendly hotel. More information can be found at: https://radissonhotels.iceportal.com/asset/park-plaza-brand-emea/miscellaneous/16256-118838-m33620694.pdf

Yes, Park Plaza Histria Pula is a 100% non-smoking property. 

Yes, free parking is provided. The parking is available free of charge for hotel guests. Park Plaza Histria has 4 charging stations for electric cars. There are no restrictions on the type of charging vehicle. The installed sockets are euro type 2. The chargers are accessed through T-com's application, which is downloaded by loading the QR code at the location itself. Each site has written instructions for use. 

Yes, high speed wi-fi is available for all of our guests free of charge in Park Plaza Histria Pula.

Yes, the hotel is equipped to accommodate guests with reduced mobility.

Payment is accepted in cash and with a credit card.

Guests are required to pay on arrival in cash or by credit card.

Please, check your spam inbox. If you don't find the confirmation there, then you don't have a booking.  There is also the slight possibility that you made a mistake while entering you e-mail address. In case you think this might be true, please contact us at 00385/52-529-400 or at info@arenacollection.com.

Yes, you can. When booking in this mannor you would need to pay 30% of the total amount upfront to our bank account and the rest on arrival.

Yes, the invoice can be made out to your company's name. It is very important to state this on arrival since we cannot make changes to an already made invoice. You would also need to have all the data required for the invoice (the company's VAT number, name and address).

The details of you booking can be seen on the confirmation you got via e-mail (it is possible that it went to you spam folder, please check) or you can contact us at 00385/52-529-400 or at info@arenacollection.com.

At the bottom of your booking confirmation you can find a link used to change your reservation. In case you are having trouble changing your reservation, please contact us at  00385/52-529-400 or at info@arenacollection.com.
You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline.

Whether you're looking for last-minute deals on business accommodations or planning ahead for a weekend getaway, you'll find the best offers for Park Plaza Histria Pula on our Special Offers page.

Yes, Arena Rewards loyalty programme is in place. More details can be found at https://www.arenarewards.eu/

Yes, tourist tax is paid directly at the reception desk.

Yes, you can in all our hotels, except in Guest house Riviera since it doesn't offer dinner.

You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline, and the cost equal to the accomodation cost for the first night's stay will be charged.

Yes, ATM is available at the hotel. 

The accepted and official currency is Euro.

Park Plaza Histria Pula offers different room types and suites with different size, view and amenities to ensure every unique experience. More information can be found at: https://www.arenacollection.com/en/destinations/pula/hotels/park-plaza-histria

Yes, Park Plaza Histria Pula offers rooms specially designed for guests with reduced mobility, including accessible features for added comfort and convenience.

Yes, a limited number of interconnecting rooms are available. Please request this feature during booking to ensure availability.

A detailed list of all in-room amenities can be found at: https://www.arenacollection.com/en/destinations/pula/hotels/park-plaza-histria

At Park Plaza Histria Pula, towels are changed every 3 days or based on request, and bed linen is changed on the 7th day of the stay.

Yes, extra beds and baby cribs are available upon request. Please inform us in advance.

Kids cribs, chairs and other amenities are available upon request at Park Plaza Histria Pula.

Yes, every room is equipped with a personal safe for guest use.

Yes, laundry services are available. For details, please contact the front desk during your stay.

Park Plaza Histria Pula offers several on-site dining options, including a main buffet restaurant, a lobby bar, and outdoor venues during the summer season. Guests can enjoy international and Mediterranean cuisine.

The main restaurant typically serves breakfast from 7:00 AM to 10:00 AM and dinner from 6:30 PM to 9:30 PM. The lobby bar is usually open from 8:00 AM to 11:00 PM. Hours may vary seasonally.

Breakfast is included for guests who book a bed and breakfast or half board rate. Please check your reservation details for confirmation.

Yes, the hotel offers vegetarian and limited vegan options. If you have specific dietary needs, please inform the staff in advance.

Yes, gluten-free options are available. Please notify the staff ahead of time so they can accommodate your needs.

Yes, child-friendly menus and dishes are available at the main restaurant.

You can reach the hotel by booking Park Plaza transfer service, by renting a car directly at the airport, by booking a taxi service or by taking a shuttle bus from the Airport to the main bus station, from where you can take local bus to Verudela. Shuttle bus information are available at: https://airport-pula.hr/en/passenger-info/shuttle-bus/

Park Plaza Histria Pula is distanced 4km from Pula city center, connected with public transportation. Bus station is located 5 minutes walk from the hotel. 

Yes, the hotel is located above the famous Histria beach, surrounded by pine trees and providing natural shade. 

Being located on a small penninsula surrounded by the sea and just a 5 minute drive to the city center, there are many attractions you can experience based on your interest: whether you would like adventure-filled days, cooking classes, ancient tours, water sports or indulge in gastro tastings. Those can be booked in advance at: https://atistria.com/experience/

Park Plaza transfer service is available daily to all our guests staying at Verudela peninsula in Pula. We specialize in passenger transport and offer best price-quality ratio. All our drivers are licensed with many years of experience in transfer industry. You can book your transfer via Arena Collection mobile app or simply contact the reception desk. Tel: +385 52 590 000

Yes, there is a possibility to rent a car at the hotel.

Yes, public transportation by bus is located a 5 minute walk from the hotel. 

Yes, Park Plaza Histria Pula features a full-service spa and wellness center offering a variety of treatments and relaxation facilities, including 4 massage rooms, Finish sauna, steam bath, high quality spa and wellness treatments, individualized fitness training and seawater filled inside pool.

Yes, the hotel has both indoor and outdoor seawater pools. Pool hours are generally 8:00 AM to 6:00 PM (subject to change seasonally).

The indoor pool is heated, while the outdoor pool is not.

Both pools are filled with seawater for a natural Adriatic swimming experience.

Yes, there is a designated children's pool available.

Yes, the hotel provides seasonal animation and entertainment programs for adults and children.

Babysitting can be arranged on request, subject to availability and for an extra charge.

Senseas Wellness & Spa at Park Plaza Histria offers advanced beauty and health treatments, personalized Aromatherapy sessions, saunas, experience showers, cozy darkroom and many more.

Yes, beauty and hair salon services are available at the wellness center.

Yes, there is a fitness center at Park Plaza Histria Pula available. 

Fitness facility is included in the price of stay for all of our guests, while individual fitness sessions are an extra service. 

The working hours of wellness center at Park Plaza Histria Pula 08:00-19:00, and fitness center is open from 05:00-23:00.

Yes, personal trainers are available upon request. 

Yes, both tennis and padel courst are located at Verudela Sport Center, 5 minutes walk from the hotel. 

Tennis courts cannot be booked in advanced, while padel can be booked in advance via: https://atistria.com/sport-and-adventure/

Both tennis and padel equipment is included in the price of renting the cours. 

Tennis courts cannot be booked in advanced, while padel can be booked in advance via: https://atistria.com/sport-and-adventure/

Yes, water sports are available all over the Verudela peninsula, on different beaches around the hotel. 

Yes, bike rentals are available through the hotel or nearby partners.

Yes, bike tours can be booked through Park Plaza Histria Pula. Please ask our concierge team or book directly via: https://atistria.com/sport-and-adventure/

Park Plaza Histria Pula does not have a bike storage in place.

There is a mini-golf course nearby at Verudela Sports Center.

Mini golf equipment is included in the price of renting the court.

Yes, excursions and day trips can be booked through the hotel or via local agencies such as atstria.com.

Yes, Park Plaza Histria Pula offers concierge services. For assistance with bookings, local recommendations, and guest support, please inquire at the reception desk.

Yes, the hotel features a variety of meeting and banquet rooms, equipped with modern audiovisual (A/V) technology, ideal for conferences, business events, or private celebrations.

Yes, the hotel's event and meeting spaces are accessible and equipped to accommodate guests with reduced mobility.

There is no dedicated event coordinator at Park Plaza Histria Pula, but our concierge team is here to help you with anything you may need.

There is no restriction on how early the venue needs to be booked, but we recommend booking as early as possible, due to high demand, especially in high season.

There is no restriction on minimum or maximum event duration.

Yes, event venue at Park Plaza Histria Pula can be reserved for exclusive use.

Each fee is defined based on the specific needs of the event, upon which an offer is tailored. For more information please contact: info@arenacollection.com

There may be special deals or offers provided based on different criteria. For more information, please contact us at: info@arenacollection.com

For more information on booking the venue, please contact us at: info@arenacollection.com

Park Plaza Histria Pula exclusively offers in-house catering for events. 

Yes, standard audio-visual (A/V) equipment is provided for events at Park Plaza Histria Pula.

While dedicated technical support is not available during events, our reception team is on hand to assist with any questions or basic troubleshooting.

For more information on the equipment and technical support, please contact us at: info@arenacollection.com

Yes, there is accomodation available for on-site guests in Park Plaza Histria Pula.

Group rates are available at Park Plaza Histria Pula. For more information, please contact us at: info@arencollection.com 

All venus are located at Park Plaza Histria Pula, so there is no need to travel between the hotel and the venue.

Yes, parking is available and free of charge for all hotel guests, including those attending events.

No wedding packages are offered, but please get in touch with the sales department for further inquiries.