FAQ

Park Plaza Belvedere Medulin is located at Osipovica 33, 52203 Medulin, Croatia. You can contact the hotel by phone at +385 52 572 001 or by email at ppbmres@parkplazacroatia.hr.

Check-in at Park Plaza Belvedere Medulin starts at 2:00 PM, and check-out is until 10:00 AM.

Early check-in may be available if your room is ready before the standard check-in time, but it cannot be guaranteed. Late check-out is subject to availability. Please contact the reception team during your stay for assistance.

Yes. Park Plaza Belvedere Medulin welcomes families with children and offers a range of family-friendly facilities and activities.

Guests of all ages are welcome. However, guests under 18 years of age must be accompanied by an adult to check in.

The staff at Park Plaza Belvedere Medulin speak Croatian, English, German, and Italian.

Yes. Park Plaza Belvedere Medulin features two indoor pools and two outdoor pools. The indoor pools are open daily from 8:00 AM to 9:00 PM, while the outdoor pools are open from 8:00 AM to 6:00 PM.

Yes. Park Plaza Belvedere Medulin follows enhanced cleanliness and hygiene protocols throughout the hotel to provide a safe and comfortable stay for guests.

Pets are not permitted at Park Plaza Belvedere Medulin. However, guide dogs and certified assistance dogs are welcome.

Yes. Park Plaza Belvedere Medulin is a non-smoking hotel.

Yes. Complimentary parking is available for hotel guests. The hotel also offers one Type 2 electric vehicle charging station. Charging is available for an additional fee through the T-Com mobile application by scanning the QR code at the charging station.

Yes. Complimentary Wi-Fi is available throughout Park Plaza Belvedere Medulin for all guests.

Yes. Park Plaza Belvedere Medulin offers accessible facilities for guests with reduced mobility.

You can book directly through the Arena Collection website or, for Park Plaza hotels, through the Radisson Hotels website. If you do not have a credit card, you can contact the reservations team directly to arrange a booking with a bank transfer deposit. The remaining balance is payable on arrival.

Park Plaza Belvedere Medulin accepts payment in cash and by major credit cards. Guests are required to settle their stay on arrival using one of these payment methods.

Payment for your stay is due on arrival and can be made in cash or by major credit card.

First, check your spam or junk folder. If you still cannot find your booking confirmation, please contact the reservations team, as your email address may have been entered incorrectly or the booking may not have been completed.

Yes. Guests without a credit card can book directly through the reservations team by paying a 30% deposit via bank transfer. The remaining balance is due on arrival. This option is available for bookings made more than five days before arrival.

Yes. Please inform the reception team on arrival if you require a company invoice and provide the company name, address, and VAT number. Invoices cannot be amended after they have been issued.

Your booking details are included in your confirmation email. If you cannot find it, please check your spam folder or contact the reservations team for assistance.

Yes. You can modify or cancel your reservation using the link provided in your booking confirmation email. Cancellation fees may apply depending on your selected rate and cancellation policy.

Yes. Any available discounts or promotional offers are already reflected in the rates shown at the time of booking.

Yes. Park Plaza Belvedere Medulin participates in the Radisson Rewards loyalty programme.

Tourist tax is included in the room rate. Additional charges may apply for optional services, upgrades, spa treatments, laundry services, or other extras not included in your booking.

Yes. Subject to availability, breakfast or dinner can be added to your booking after arrival.

Cancellation and prepayment policies depend on your selected rate. Please refer to your booking confirmation for the terms that apply to your reservation.

Yes. An ATM is available at the hotel for guests' convenience.

The official currency accepted at Park Plaza Belvedere Medulin is the Euro (€).

Park Plaza Belvedere Medulin offers a variety of modern rooms and suites with park or sea views. All rooms include complimentary Wi-Fi, air conditioning, an LCD TV, and contemporary amenities. Selected room categories also feature a balcony or terrace.

Yes. Park Plaza Belvedere Medulin offers accessible rooms designed for guests with reduced mobility.

Rooms at Park Plaza Belvedere Medulin include amenities such as complimentary Wi-Fi, air conditioning, an LCD TV, a private bathroom, and a personal safe. Amenities may vary depending on the room category. Full details are available during the booking process or on the room description page.

Towels are changed every three days or upon request, while bed linen is changed every seven days during your stay.

Yes. Baby cots and one extra bed per room are available upon request, subject to availability.

Yes. All guest rooms include a personal safe for storing valuables at no additional charge.

Yes. Laundry and dry-cleaning services are available for guests at Park Plaza Belvedere Medulin. Additional charges may apply.

Many room categories include a private balcony or terrace, while others do not. Please check the description of your selected room before booking.

Park Plaza Belvedere Medulin offers both sea-view and park-view rooms. Room views vary by category and are shown during the booking process.

Yes. All guest rooms at Park Plaza Belvedere Medulin are equipped with air conditioning for your comfort.

Park Plaza Belvedere Medulin features a main restaurant serving Mediterranean and international cuisine, as well as a lobby bar where guests can enjoy drinks and light refreshments throughout the day.

The main restaurant serves breakfast from 7:00 AM to 10:00 AM and dinner from 6:30 PM to 9:00 PM. The lobby bar is open daily from 7:00 AM until 3:00 AM. Opening hours may vary seasonally.

Yes. Park Plaza Belvedere Medulin serves breakfast daily. Whether breakfast is included depends on the rate and package you book.

Yes. Vegetarian options are available at the hotel's restaurant. If you require vegan meals or have specific dietary requirements, we recommend contacting the hotel in advance.

Yes. Gluten-free meal options are available. Guests with food allergies or special dietary requirements are encouraged to inform the hotel before arrival.

Yes. Non-residents are welcome to dine at the hotel's restaurant during regular breakfast and dinner service, subject to availability.

Yes. Children's menu options are available for younger guests.

Yes. The hotel features a lobby bar serving coffee, soft drinks, cocktails, wines, spirits, and other beverages throughout the day and evening.

Guests with food allergies or special dietary requirements should inform the hotel before arrival. The culinary team will do their best to accommodate individual dietary needs whenever possible.

Please contact the hotel directly to confirm whether room service is available during your stay, as availability may vary seasonally.

Park Plaza Belvedere Medulin is approximately 20 minutes from Pula Airport by car. Guests can reach the hotel by taxi, rental car, or public bus via Medulin town centre.

Park Plaza Belvedere Medulin is located approximately 9 km from Pula city centre, making it easy to explore the city's historic attractions, restaurants, and shopping areas.

Park Plaza Belvedere Medulin is located just steps from Bijeca Beach, one of Medulin's most popular sandy beaches.

Nearby attractions include Bijeca Beach, Medulin's waterfront promenade, the town centre, local restaurants and cafés, and the historic city of Pula, home to the famous Roman Amphitheatre.

Park Plaza Belvedere Medulin does not specify a dedicated airport shuttle service. Guests can reach the hotel by taxi, rental car, or public bus from Pula Airport.

Yes. Car rental services can be arranged through the reception at Park Plaza Belvedere Medulin.

Yes. Public buses stop near the hotel and provide convenient connections to Pula and other nearby destinations.

Park Plaza Belvedere Medulin is located approximately 13 km from Pula Airport, which is around a 20-minute drive.

Yes. Medulin town centre is around a 10-minute walk from the hotel, offering restaurants, cafés, shops, and local attractions.

Yes. The hotel is within walking distance of Medulin's town centre, where you'll find a variety of restaurants, cafés, bars, and shops.

Yes. Park Plaza Belvedere Medulin features the Senseas Wellness & Spa, offering massages, Thalgo treatments, saunas, beauty treatments, and relaxation experiences.

Yes. Park Plaza Belvedere Medulin features two outdoor pools and two indoor pools. Indoor pools are open daily from 8:00 AM to 9:00 PM, while outdoor pools are open from 8:00 AM to 6:00 PM.

The indoor pools are heated, while the outdoor pools are not heated.

The swimming pools at Park Plaza Belvedere Medulin are filled with seawater.

No. Park Plaza Belvedere Medulin does not have a dedicated children's pool.

No. Swimming lessons are not available at Park Plaza Belvedere Medulin.

Yes. The hotel offers seasonal entertainment and animation programmes for children and adults, with a variety of activities throughout the day.

No. Babysitting services are not available at Park Plaza Belvedere Medulin.

The wellness centre includes saunas, massages, body and facial treatments, mud therapy, manicures, pedicures, and couples' treatments.

Yes. Guests can enjoy beauty treatments including hair, nail, skin, and body treatments.

Yes. The hotel offers a fitness centre as well as an extensive sports complex with football pitches, tennis courts, multi-purpose sports courts, beach volleyball, and athletics facilities.

Yes. Use of the fitness centre is included for hotel guests.

The fitness centre is open daily from 8:00 AM to 9:00 PM.

Yes. Personal trainers are available for individual and small-group training sessions.

Yes. The sports centre features four tennis courts.

Yes. Tennis courts can be reserved in advance through Arena Sport Center.

Yes. Tennis equipment is available to rent for an additional charge.

No. Tennis lessons are not currently available.

A nearby water sports centre offers activities including jet skiing, parasailing, pedal boats, banana boat rides, and diving.

Yes. Bicycle rental is available through Arena Sport Center.

Bike tours may be available depending on the season and availability. Please enquire at the Arena Activities point during your stay.

Yes. Secure bicycle storage is available for guests.

The resort does not have a full-size golf course, but guests can enjoy mini golf at Arena Sport Center Medulin.

Yes. Mini golf equipment is included with the mini golf rental.

Yes. Excursions can be arranged through the hotel or local excursion providers during your stay.

Yes. Guests can enjoy sauna facilities as part of the Senseas Wellness & Spa.

Access to certain wellness facilities may be included, while treatments and selected services are available for an additional charge. Please check your booking or contact the hotel for details.

Fitness activities or classes may be offered seasonally. Please check with the hotel during your stay for the current programme.

Yes. Park Plaza Belvedere Medulin offers concierge services to assist with bookings, local recommendations, and guest requests.

Yes. Park Plaza Belvedere Medulin offers modern meeting rooms and event spaces equipped with audiovisual technology for conferences, business meetings, and private events.

Yes. The hotel's meeting and event facilities are accessible for guests with reduced mobility.

While the hotel does not have a dedicated event coordinator, the team is happy to assist with planning and event enquiries.

There is no minimum booking period, but early booking is recommended, especially during the peak season, to ensure availability.

No. There are no minimum or maximum duration requirements for event bookings.

Yes. Event spaces at Park Plaza Belvedere Medulin can be reserved for exclusive use, subject to availability.

Venue rental packages are tailored to each event. Please contact the sales team for a personalised proposal based on your requirements.

Special offers or discounts may be available depending on the event type, group size, or season. Please contact the sales team for a personalised quotation.

Payment schedules and cancellation policies vary depending on the event. Please contact the sales team for details relating to your booking.

Yes. Park Plaza Belvedere Medulin provides in-house catering for meetings and events. External catering is not available.

Yes. Standard audiovisual equipment is available for meetings and events.

Dedicated technical support is not available, but the hotel team can assist with basic technical questions during your event.

Please contact the hotel's sales team before your event to discuss any equipment requirements or restrictions.

Yes. On-site accommodation is available for event attendees, subject to room availability.

Yes. Special group accommodation rates may be available for guests attending meetings or events. Please contact the sales team for details.

Transportation is not required, as the meeting facilities and guest accommodation are located within Park Plaza Belvedere Medulin.

Yes. Complimentary parking is available for hotel guests, including those attending meetings and events.

Park Plaza Belvedere Medulin does not currently offer dedicated wedding packages. For wedding enquiries or bespoke celebrations, please contact the sales team directly.

Park Plaza Belvedere Medulin hosts business meetings, conferences, seminars, private celebrations, and other special events.

Meeting room capacities vary depending on the room layout and event type. Please contact the sales team for detailed capacity information.

Please contact the hotel's sales team to enquire about meeting room availability and booking options.

Yes. Complimentary Wi-Fi is available in the hotel's meeting and event facilities.