FAQ

Address: Osipovica 33,52203 Medulin 
Tel: +385 52 572 001
e-mail:  ppbmres@parkplazacroatia.hr

At Park Plaza Belvedere Medulin, check-in is at 14:00 and check-out is at 10:00.

It is possible that your room is ready before the 2:00 pm check-in, but we cannot promise this. In case you arrive before 2:00 pm, please ask at the front office if your room is ready. 

Yes, children are welcome as our guests.

There are no restrictions on age for check-in, but all minors are required to be accompanied by an adult.

Croatian, English, German and Italian.

Yes, PP Belvedere has 2 indoor and 2 outdoor pools, including a kids pool. Working hours for indoor pool is from 8-21h, and for the outdoor pool from 8-18h.

Yes, hygiene measures are in place for all Park Plaza properties.

No, only guide and service/emotional support dogs are allowed at Park Plaza Belvedere Medulin.

Yes, the hotel is a non-smoking property. 

The parking is available free of charge for hotel guests. Park Plaza Belvedere has 1 charging station for electric cars. There are no restrictions on the type of charging vehicle. The installed sockets are euro type 2. The chargers are accessed through T-com's application, which is downloaded by loading the QR code at the location itself. Each site has written instructions for use. 
Charging is charged additionally and its available to the guests throughout the day.

Yes, wi-fi is available for all of our guests free of charge. 

Yes, Park Plaza Belvedere Medulin is accessible for guests with reduced mobility.

Yes, tourist tax is paid directly at the reception desk.

Yes, you can in all our hotels.

You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline, and the cost equal to the accomodation cost for the first night's stay will be charged.

Yes, ATM is available at the hotel. 

The accepted and official currency is Euro.

Yes, external guests can dine at the hotel, but only during regular breakfast and dinner hours.

Yes, kids menus are available.

You can reach the hotel by renting a car directly at the airport or by booking a taxi service.

Park Plaza Belvedere is situated 9km from the center of Pula.

Yes, the hotel is next to Bijeca Beach, one of the most popular sandy beaches in the area, surrounded by greenery and part of a modern resort.

The hotel is just a 10-minute walk from Medulin’s town center, offering shopping, restaurants, bars, and local attractions.

From Pula Airport
When arriving in Pula airport, you have a short distance to travel before you arrive at the property. 
Public Bus: There are regular bus connections available from the airport to the Medulin city centre. From there it is a short walking distance to the hotel doorstep.
Taxi: A 20 minute taxi journey that will cost approximately €25 - €30.

A car can be rented at the reception desk of Park Plaza Belvedere Medulin.

Yes, public buses run frequently and the nearest bus stop is close to the hotel, connecting you to Pula and other destinations.

Yes, the hotel features the Senseas Wellness & Spa, which provides exclusive Thalgo treatments, massages, saunas, and other relaxation therapies.

Yes, the hotel features 2 outdoor pools and a large indoor pool, providing ample opportunities for swimming and relaxation. 
Working hours:
8-21h

Indoor pools are heated, outside pools are not.

The pool is filled with sea water.

Unfortunately, there is no children pool available.

No, swimming lessons are not provided.

Yes, Park Plaza Belvedere Medulin offers concierge services. For assistance with bookings, local recommendations, and guest support, please inquire at the reception desk.

Yes, the hotel features a variety of meeting and banquet rooms, equipped with modern audiovisual (A/V) technology, ideal for conferences, business events, or private celebrations.

Yes, the hotel's event and meeting spaces are accessible and equipped to accommodate guests with reduced mobility.

There is no dedicated event coordinator at Park Plaza Belvedere Medulin, but our concierge team is here to help you with anything you may need.

There is no restriction on how early the venue needs to be booked, but we recommend booking as early as possible, due to high demand, especially in high season.

There is no restriction on minimum or maximum event duration.

Yes, event venue at Park Plaza Belvedere Medulin can be reserved for exclusive use.

Each fee is defined based on the specific needs of the event, upon which an offer is tailored. For more information please contact: info@arenacollection.com

There may be special deals or offers provided based on different criteria. For more information, please contact us at: info@arenacollection.com

For more information on booking the venue, please contact us at: info@arenacollection.com

Park Plaza Belvedere Medulin exclusively offers in-house catering for events. 

Yes, standard audio-visual (A/V) equipment is provided for events at Park Plaza Belvedere Medulin.

While dedicated technical support is not available during events, our reception team is on hand to assist with any questions or basic troubleshooting.