FAQ

Arena Hotel Holiday Medulin is located at Osipovica 32, 52203 Medulin, Croatia. Phone: +385 52 572 700. Email: arenaholiday@arenahotels.com.

Check-in at Arena Hotel Holiday Medulin is from 14:00. Check-out is by 10:00.

Early check-in and late check-out are available on request at Arena Hotel Holiday Medulin, subject to availability and cannot be guaranteed. Contact reception in advance to arrange.

Yes. Children are welcome at Arena Hotel Holiday Medulin.

There is no minimum age for check-in at Arena Hotel Holiday Medulin. All minors must be accompanied by an adult.

Staff at Arena Hotel Holiday Medulin speak Croatian, English, German, and Italian.

The outdoor pools and indoor pool at Arena Hotel Holiday Medulin are open from 08:00 to 21:00.

Yes. Arena Hotel Holiday Medulin follows hygiene and cleanliness protocols in line with Arena Collection standards.

No. Pets are not allowed at Arena Hotel Holiday Medulin. Guide dogs and certified service or emotional support dogs are permitted.

Yes. Arena Hotel Holiday Medulin is a non-smoking property throughout.

Yes. Arena Hotel Holiday Medulin offers complimentary parking for all guests with no restrictions on spaces. One EV charging station is available on site at an additional charge, accessible throughout the day.

Yes. Complimentary Wi-Fi is available throughout Arena Hotel Holiday Medulin for all guests.

Yes. Arena Hotel Holiday Medulin is accessible for guests with reduced mobility, with adapted rooms and accessible event spaces also available.

Rooms at Arena Hotel Holiday Medulin can be booked online at arenacollection.com. Guests without a credit card can contact the reservations team by phone at +385 52 529 400 or email info@arenacollection.com.

Arena Hotel Holiday Medulin accepts payment in cash and by credit card.

Payment at Arena Hotel Holiday Medulin is due on arrival, in cash or by credit card.

Check your spam folder first. If the confirmation is still missing, your email address may have been entered incorrectly or the booking may not have been completed. Contact the Arena Hotel Holiday Medulin reservations team at info@arenacollection.com.

Yes. Guests without a credit card can book by contacting the reservations team and paying a 30% deposit via bank transfer. The remaining balance is due on arrival.

Yes. Inform reception at Arena Hotel Holiday Medulin on arrival if you require a company invoice. Invoices cannot be amended once issued.

Your booking details are in your confirmation email. If you cannot find it, check your spam folder or contact the Arena Hotel Holiday Medulin reservations team at info@arenacollection.com.

Yes. Reservations can be modified or cancelled via the link at the bottom of your booking confirmation email. If the link is not working, contact the Arena Hotel Holiday Medulin reservations team at info@arenacollection.com.

All available discounts and promotional rates are reflected in the prices shown at the time of booking on arenacollection.com. No additional deductions are required.

Yes. Arena Hotel Holiday Medulin participates in the Arena Rewards loyalty programme. Details are available at arenarewards.eu.

Yes. Tourist tax is included in the room rate at Arena Hotel Holiday Medulin - no separate payment required at reception.

Yes. Breakfast and dinner can be added to your booking on arrival at Arena Hotel Holiday Medulin, subject to availability.

Cancellation and prepayment policies at Arena Hotel Holiday Medulin vary by rate. The applicable terms are confirmed in your booking confirmation email. To cancel, use the link at the bottom of your confirmation. If the link does not allow cancellation, your booked rate is non-refundable.

Yes. An ATM is available near Arena Hotel Holiday Medulin, in Medulin town centre.

Arena Hotel Holiday Medulin accepts payment in Euro (€) only.

Arena Hotel Holiday Medulin offers 427 rooms and suites across parkside and seaside categories near Bijeca Beach, varying by size, view, and amenities. Full details are available at arenacollection.com.

Yes. Arena Hotel Holiday Medulin has rooms adapted for guests with reduced mobility. Guests with specific requirements are advised to contact the hotel in advance.

In-room amenities at Arena Hotel Holiday Medulin vary by room category. A full list is available on the hotel page at arenacollection.com. Contact the hotel at arenaholiday@arenahotels.com for specific queries.

At Arena Hotel Holiday Medulin, towels are changed every three days or on request. Bed linen is changed every seven days.

Yes. An extra bed or baby crib can be provided at Arena Hotel Holiday Medulin on request, with a maximum of one per room.

Yes. All rooms at Arena Hotel Holiday Medulin include a personal in-room safe, free of charge.

Yes. Laundry and dry cleaning services are available at Arena Hotel Holiday Medulin.

Arena Hotel Holiday Medulin has a main restaurant serving Mediterranean cuisine with views of Medulin Bay. A lobby bar is also available. Breakfast and dinner are served daily; see opening hours below.

At Arena Hotel Holiday Medulin: Restaurant - breakfast 07:00 - 10:00, dinner 18:30 - 21:00. Lobby bar - 07:00 - 03:00.

Breakfast at Arena Hotel Holiday Medulin is included in some room rates and not others. Check your booking confirmation to confirm whether it is included in your rate.

Yes. Vegetarian options are available at the Arena Hotel Holiday Medulin restaurant, along with meals tailored for athletes. Vegan options are not confirmed - contact the restaurant in advance if required.

Yes. Gluten-free meal options are available at the Arena Hotel Holiday Medulin restaurant.

Yes. Non-guests are welcome to dine at the Arena Hotel Holiday Medulin restaurant during regular breakfast and dinner service hours.

Yes. Children's menus are available at the Arena Hotel Holiday Medulin restaurant.

From Pula Airport, Arena Hotel Holiday Medulin is accessible by taxi (approximately 20 minutes, €25–€30) or by rental car (available at the airport). Public buses also connect the airport to Medulin town centre.

Arena Hotel Holiday Medulin is approximately 9 kilometres from Pula city centre.

Yes. Arena Hotel Holiday Medulin is located directly next to Bijeca Beach, one of the most popular sandy beaches in the area.

Arena Hotel Holiday Medulin is a 10-minute walk from Medulin town centre, with access to local restaurants, shops, and bars. Pula's Roman Amphitheatre and Brijuni National Park are popular day trip destinations from the area.

From Pula Airport, Arena Hotel Holiday Medulin can be reached by taxi (approximately 20 minutes, €25–€30) or by public bus to Medulin town centre followed by a short walk. No direct hotel shuttle is operated.

Yes. Car rental can be arranged at the Arena Hotel Holiday Medulin reception desk.

Yes. Public buses run frequently near Arena Hotel Holiday Medulin, connecting guests to Pula and other nearby destinations. The nearest bus stop is within walking distance of the hotel.

Yes. Arena Hotel Holiday Medulin has an on-site spa called Senseas Wellness & Spa, offering Thalgo treatments, massages, saunas, and a range of other relaxation therapies.

Yes. Arena Hotel Holiday Medulin has two outdoor pools and one large indoor pool. All pools are open from 08:00 to 21:00.

The indoor pool at Arena Hotel Holiday Medulin is heated. The two outdoor pools are not heated.

The pools at Arena Hotel Holiday Medulin are filled with sea water.

No. There is no dedicated children's pool at Arena Hotel Holiday Medulin. Note: the two outdoor pools include a main pool and a children's pool.

No. Swimming lessons are not available at Arena Hotel Holiday Medulin.

Yes. Arena Hotel Holiday Medulin offers the A2 Animation Programme, providing activities for guests of all ages. The hotel's proximity to Bijeca Beach also makes it well-suited for family activities.

No. Babysitting is not available at Arena Hotel Holiday Medulin.

The Senseas spa at Arena Hotel Holiday Medulin offers massages, saunas, body and facial treatments, mud therapy, manicures, pedicures, and couples' treatments.

Yes. Beauty treatments including hair, nail, body, and skin services are available at the Arena Hotel Holiday Medulin Senseas spa.

Yes. Arena Hotel Holiday Medulin has a sport and fitness centre. The Arena Sport Center on site includes a fitness facility, 8 football fields (2 artificial turf), tennis courts, multi-purpose courts for five-a-side football, handball, and basketball.

Yes. Access to the fitness centre at Arena Hotel Holiday Medulin is included in the room rate for all guests.

At Arena Hotel Holiday Medulin: Fitness centre - 08:00 to 21:00.

Yes. Personal trainers are available at Arena Hotel Holiday Medulin for individual and small-group training sessions.

Yes. Four tennis courts are available at the Arena Sport Center at Arena Hotel Holiday Medulin.

Yes. Tennis courts at Arena Sport Center, Arena Hotel Holiday Medulin, can be booked in advance.

Yes. Tennis equipment is available for rent at Arena Sport Center, Arena Hotel Holiday Medulin, at an additional charge.

No. Tennis lessons are not available at Arena Sport Center, Arena Hotel Holiday Medulin.

Yes. A nearby water sports centre offers jet skiing, parasailing, pedal boats, banana rides, and diving. Contact the Arena Hotel Holiday Medulin reception for details.

Yes. Bikes can be rented at Arena Sport Center, Arena Hotel Holiday Medulin.

Bike tours are available from Arena Hotel Holiday Medulin, subject to availability. Ask at the nearest Arena Activities Animation point for the current schedule.

Yes. Secure bike storage is available at Arena Hotel Holiday Medulin.

Yes. Mini golf is available at Arena Sport Center Medulin, at Arena Hotel Holiday Medulin.

Yes. Mini golf equipment is included in the court rental price at Arena Sport Center Medulin.

Yes. Excursions can be booked via atistria.com or through the Arena Hotel Holiday Medulin concierge.

Yes. Arena Hotel Holiday Medulin has a concierge service available at the reception desk, offering help with bookings, local recommendations, and general guest support.

Yes. Arena Hotel Holiday Medulin has a range of meeting and banquet rooms equipped with audiovisual technology, suitable for conferences, business events, and private celebrations.

Yes. The meeting and event spaces at Arena Hotel Holiday Medulin are accessible for guests with reduced mobility.

Arena Hotel Holiday Medulin does not have a dedicated event coordinator. The concierge team at reception can assist with event planning and logistics.

There is no minimum advance booking period for event venues at Arena Hotel Holiday Medulin. Booking as early as possible is recommended, particularly during the summer high season.

Arena Hotel Holiday Medulin does not impose a minimum or maximum duration for event bookings.

Yes. Event venues at Arena Hotel Holiday Medulin can be reserved for exclusive use.

The venue rental fee at Arena Hotel Holiday Medulin is tailored to the specific requirements of each event. Contact the Arena Collection events team at info@arenacollection.com for a tailored quote.

Special rates may be available for multiple event bookings or off-peak dates at Arena Hotel Holiday Medulin. Contact info@arenacollection.com for details.

Payment schedules and cancellation terms for events at Arena Hotel Holiday Medulin are agreed on a per-event basis. Contact info@arenacollection.com for specific terms.

Yes. Arena Hotel Holiday Medulin exclusively provides in-house catering for events. External caterers are not permitted.

Yes. Standard audio-visual equipment is provided for events at Arena Hotel Holiday Medulin.

Dedicated technical support is not available during events at Arena Hotel Holiday Medulin. The reception team can assist with basic troubleshooting.

Guests may bring their own equipment to events at Arena Hotel Holiday Medulin. For details on restrictions and compatibility with on-site A/V, contact info@arenacollection.com.

Yes. On-site accommodation is available for event guests at Arena Hotel Holiday Medulin, with 427 rooms and suites.

Yes. Group room rates are available at Arena Hotel Holiday Medulin. Contact info@arenacollection.com for a quote.

No transportation is needed. All event venues at Arena Hotel Holiday Medulin are located on-site, within the same property as guest accommodation.

Yes. Complimentary parking is available for all guests at Arena Hotel Holiday Medulin, including event attendees.

Arena Hotel Holiday Medulin does not currently offer set wedding packages. For enquiries about bespoke arrangements, contact the sales department at info@arenacollection.com.