FAQ

Address: Bem rakpart 16-19, Budapest, 1011 Hungary
Telephone: +36 1 487 9487
E-mail: ppbuinfo@parkplazahungary.com

At Park Plaza Budapest, check-in is at 15:00 and check-out is at 12:00.

Park Plaza Budapest offers early check-in options and express check-out options. 

Yes, children are welcome at Park Plaza Budapest. The hotel is family-friendly and can accommodate guests of all ages.

There is no minimum age requirement for Park Plaza Budapest, but all minors need to be accompanied by adults while checking-in.

The Park Plaza Budapest staff is multilingual; they fluently speak English and German, alongside other languages that vary depending on the employee (Russian, Italian...).

Park Plaza Budapest does not have a swimming pool.

Park Plaza Budapest follows the Radisson Hotels Safety Protocol, which includes enhanced cleaning and sanitization procedures to ensure the health and safety of guests and staff. Read more.

Yes, Park Plaza Budapest is a dog-friendly hotel. 

Yes, Park Plaza Budapest is a 100% smoke-free hotel. Smoking is not permitted in rooms or indoor public areas.

Park Plaza Budapest is situated across the street from a public parking (at the main train station). Parking reservations are not possible and parking costs 25 euro per day.

You can book a room at Park Plaza Budapest via our website: https://www.arenacollection.com/en/destinations/budapest/hotels/park-plaza-budapest.

At Park Plaza Budapest, accepted payment methods are cash, credit card or bank transfer.

At Park Plaza Budapest, guests are mandated to pay on arrival. 

Please, check your spam inbox. If you don't find the confirmation there, then you don't have a booking.There is also the slight possibility that you made a mistake while entering you e-mail address. In case you think this might be true, please contact us at info@arenacollection.com.

It is not possible to make a reservation without a credit card. Payment conditions may vary depending on the booked rate. In most cases, the full amount (100%) is charged in advance, or the credit card serves solely as a guarantee for the reservation. In the latter case, total payment will be made upon arrival, directly at the property.

Yes, the invoice can be made out to your company's name. It is very important to state this on arrival since we cannot make changes to an already made invoice. You would also need to have all the data required for the invoice (the company's VAT number, name and address).

You can find the details of your reservation in the confirmation email you received (please check if it landed in your spam/junk folder), or you can contact us at ppbuinfo@parkplazahungary.com.

Different conditions apply for cancellations and modifications depending on the booked rate. Please note the difference between flexible and non-refundable rates. The link to modify your reservation can be found at the bottom of your booking confirmation. If you encounter any difficulties while processing your reservation, please contact us at +36 (0) 1 487 9487 or via email at ppbures@parkplazahungary.com.

Yes, they are. Any offer you get from use that mentions discounts already includes these discounts. That means it is not necessary to deduct anything from the price you see in the offer and it is final price.

Yes, there is Radisson Rewards loyalty program available for all our guests. For more information, please visit: https://www.radissonhotels.com/en-us/rewards.

No, the prices include all statutory taxes.

Yes, you can in all our hotels.

Different cancellation conditions apply, depending on the rate booked in advance by the guest (flexible or non-refundable).

Flexible rate: Cancellation is possible up to 4:00 PM on the day prior to arrival. Please note that in the event of a late cancellation or no-show, a fee equivalent to one night's stay will be charged.

Non-refundable rate: The reservation below was made at a special rate with full prepayment and is non-refundable. This special rate cannot be canceled or modified free of charge. In the event of a cancellation or no-show, the total amount for the stay will be charged.

The ATM is available near the hotel.

The official and accepted currency is the forint (HUF). The euro is not an official currency, but it is accepted at Park Plaza Budapest (otherwise it is not accepted in Budapest).

Park Plaza Budapest offers 165 rooms and enjoys an exceptional location directly on the banks of the Danube, including Superior rooms, Danube View rooms, Castle View rooms, Executive rooms, and suites.

Yes, Park Plaza Budapest offers room adapted for guests with reduced mobility.

Yes, connecting rooms are available on request at Park Plaza Budapest, subject to availability.

Detailed list of in-room amenities at Park Plaza Budapest can be found under each type of room you are interested in, at: https://www.arenacollection.com/en/destinations/budapest/hotels/park-plaza-budapest

Sheets and bed linen are changed every three days or upon request. Towels are replaced upon request. Each bathroom features a notice regarding towel replacement: towels left on the floor will be replaced, while those left hanging will not be changed automatically. We kindly ask our guests to place their towels accordingly to let us know if they wish to have them replaced.

Yes, cots are available upon request at Park Plaza Budapest.

Yes, there is a safety deposit box in all rooms at Park Plaza Budapest.

Yes, laundry service and dry cleaning are available at Park Plaza Budapest.

Park Plaza Budapest offers its guests breakfast in a spacious dining area (Drawing Room). During the day, the hotel bar and the adjacent restaurant (art'bistrobar) are available.

Breakfast Buffet
Monday - Friday: 06:30 - 10:30
Saturday - Sunday: 06:30 - 11:00

Restaurant & Bar (art'bistrobar)
Daily: 12:00 - 23:00
Kitchen: Open until 22:00
Last Order: 21:45

Please note that the last food order is taken at 21:45. The kitchen remains open until 22:00 to prepare orders placed by that time.

Depending on the booking type, breakfast can be included or excluded in the stay.

Yes, there are both vegan and vegetarian options at the hotel restaurant. 

Yes, there are gluten-free options available.

Yes, walk-in dining is available. 

Yes, there are kids menues available at Park Plaza Budapest.

From Budapest Liszt Ferenc International Airport (BUD):

Public Transport:
The closest metro station, Batthyány tér, is located only 350 metres north of the hotel and served by metro line M2. A bus/tram station, Halász utca, can also be found right in front of the hotel. It is served by trams 19 and 41, and at night time you can take bus line 990.

By Car:
For detailed driving directions from your location to Park Plaza Budapest, please use Google Maps driving directions. Should you require additional driving directions, you can contact our reception team at +36 (1) 487 9487.

Ideal for guests who want to explore Old Town, Park Plaza Budapest boasts a prime location across from Nuremberg Central Railway Station and near the NürnbergMesse conference centre. We are also just minutes away from Nuremberg Airport and the A3, A6 and A9 highways. Enjoy easy access to nearby attractions like historic Old Town, the Toy Museum, the Nuremberg Zoo and Playmobil FunPark. 

• Hungarian Parliament

0.41 mi / 0.66 km from the hotel
Built in Neo-Gothic style, the Budapest Parliament building is the third largest Parliament building in the world and it is over 100 years old.

• Andrassy Avenue

0.90 mi / 1.44 km from the hotel
Stroll down this tree-lined avenue with so much to see. The street is lined with historic buildings, designer boutiques, and relaxing cafes where you can people watch to your heart's content.

• Felszabadulási Emlékmu (The Citadel/Liberty Monument)

1.16 mi / 1.87 km from the hotel
One of the iconic fixtures of the Buda skyline, the Liberty Monument is located in the Budapest Citadel. It was erected to commemerate Soviet soldiers during WWII and is now a must see attraction for all visitors.

• Gellert Spa

1.46 mi / 2.35 km from the hotel
Budapest is home to more than 118 thermal springs, producing 70 million litres of water daily. Visit Gellert Spa to bask in the warmth of these natural, theraputic waters.

• Heroes' Square

1.98 mi / 3.19 km from the hotel
Built in 1896 to celebrate the 1000-year history of the Hungarian state, this spacious square is home to the spectacular Millennium Monument.

• Hungarian State Opera

0.88 mi / 1.42 km from the hotel
This impressive new-Renaissance style building houses both the State Opera and State Ballet. If you can't get tickets to a performance, take a tour around this iconic Hungarian landmark.

• Magyar Nemzeti Galéria (Hungarian National Gallery)

0.47 mi / 0.75 km from the hotel
As the national art museum of Hungary, this impressive collection holds works of Medieval, Renaissance, Gothic and Baroque art.

No, there is no airport shuttle service at Park Plaza Budapest.

Car can be rented through the reception desk of Park Plaza Budapest. 

Yes, main train station is situated across the street from Park Plaza Budapest, as well as a bus station.

Yes, Park Plaza Budapest offers wellness and fitness center. 

Park Plaza Budapest does not have a pool.

There are no animation or entertainiment programmes available at Park Plaza Budapest.

There is no babysitting service available at Park Plaza Budapest. 

At Park Plaza Budapest, use of welness and fitness facilities is free od charge for our guests. Sauna is open daily from 5:00 PM.

There is a sauna available at wellness area of Park Plaza Budapest, open daily from 5:00 PM. 

There are no beauty treatments available at Park Plaza Budapest.

Yes, a fitness facility is available and open 24/7.

Yes, there is a concierge service available at Park Plaza Budapest. 

Park Plaza Budapest offers 7 meeting rooms with a maximum capacity of up to 130 people, catering to the needs of various types of events.

Yes, the event spaces are accessible for individuals with reduced mobility. 

Park Plaza Budapest does not have a dedicated event coordinator, but our concierge team will be happy to assist you upon request. 

There is no restriction on how early the venue at Park Plaza Budapest  needs to be booked, but we recommend booking as early as possible, due to high demand, especially in high season.

There is no restriction on minimum or maximum event duration.

Yes, event venue at Park Plaza Budapest can be reserved for exclusive use.

Each venue rental fee at Park Plaza Budapest  is defined based on the specific needs of the client, upon which an offer is tailored. For more information please contact: budapest@parkplazahungary.com

There may be special deals or offers provided based on different criteria. For more information, please contact us at: budapest@parkplazahungary.com.

For more information regarding the payment schedule and cancellation policy, please contact us at: budapest@parkplazahungary.com.

Park Plaza Budapest offers exclusively in-house caterings.

Yes, standard audio-visual (A/V) equipment is provided for events at Park Plaza Budapest .

Yes, during the events at Park Plaza Budapest  there is technical support available.

For more information on the equipment and technical support, please contact us at: budapest@parkplazahungary.com.

Yes, at Park Plaza Budapest there is on-site accommodation available for event guests.

Yes, at Park Plaza Budapest there are group rates available. For more information, please contact us at: budapest@parkplazahungary.com .

All venues at Park Plaza Budapest are located in the same building as accommodation, so there is no need for transportation.

Park Plaza Budapest does not have on-site parking, but we are collaborating with a parking garage accross the street, where our guests are welcome to park for 25 euro per day.

At Park Plaza Budapest we do not have wedding packages. In case of inquiries please contact us at: budapest@parkplazahungary.com.

For cancellation and refund policy, please contact us at: budapest@parkplazahungary.com.