FAQ

Address: Budapest, Bem rkp. 16-19, 1011 Hungary
Telephone: +36 1 487 9487
E-mail: ppbuinfo@parkplazahungary.com

At Park Plaza Budapest, check-in is at 15:00 and check-out is at 12:00.

Park Plaza Budapest offers early check-in options and express check-out options. 

Yes, children are welcome at Park Plaza Budapest. The hotel is family-friendly and can accommodate guests of all ages.

There is no minimum age requirement for Park Plaza Budapest, but all minors need to be accompanied by adults while checking-in.

Staff at Park Plaza Budapest are multilingual, speaking English and German as standard, plus different languages that very per employee (Russian, Italian..).

Park Plaza Budapest does not have a swimming pool.

Park Plaza Budapest follows the Radisson Hotels Safety Protocol, which includes enhanced cleaning and sanitization procedures to ensure the health and safety of guests and staff. Read more.

Yes, Park Plaza Budapest is a dog-friendly hotel. For more information about pet policies and fees, please refer to this document.

Yes, Park Plaza Budapest is a 100% smoke-free hotel. Smoking is not permitted in rooms or indoor public areas.

Park Plaza Budapest is situated across the street from a public parking (at the main train station). Parking reservations are not possible and parking costs 25 euro per day.

You can book a room at Park Plaza Budapest via our website: https://www.arenacollection.com/en/destinations/budapest/hotels/park-plaza-budapest.

At Park Plaza Budapest, accepted payment methods are cash, credit card or bank transfer.

At Park Plaza Budapest, guests are mandated to pay on arrival. 

Please, check your spam inbox. If you don't find the confirmation there, then you don't have a booking.There is also the slight possibility that you made a mistake while entering you e-mail address. In case you think this might be true, please contact us at info@arenacollection.com.

Yes, you can. When booking in this mannor you would noed to pay 30% of the total amount upfront to our bank account and the rest on arrival.

Yes, the invoice can be made out to your company's name. It is very important to state this on arrival since we cannot make changes to an already made invoice. You would also need to have all the data required for the invoice (the company's VAT number, name and address).

The details of you booking can be seen on the confirmation you got via e-mail (it is possible that it went to you spam folder, please check) or you can contact us at info@arenacollection.com.

At the bottom of your booking confirmation you can find a link used to change your reservation. In case you are having trouble changing your reservation, please contact us at info@arenacollection.com. You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline.

Yes, they are. Any offer you get from use that mentions discounts already includes these discounts. That means it is not necessary to deduct anything from the price you see in the offer and it is final price.

Yes, there is Radisson Rewards loyalty program available for all our guests. For more information, please visit: https://www.radissonhotels.com/en-us/rewards.

Tourist tax is included in the price of the stay.

Yes, you can in all our hotels.

You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline, and the cost equal to the accomodation cost for the first night's stay will be charged.

The ATM is available near the hotel.

The accepted and official currency is Euro.

Park Plaza Budapest offers 177 rooms and enjoys an exquisite location opposite Nuremberg Central Station, including Superior Room (Atrium View), Superior Room, Family Room (75 m²) and Executive Rooms.

Yes, Park Plaza Budapest offers room adapted for guests with reduced mobility.

Yes, connecting rooms are available on request at Park Plaza Budapest, subject to availability.

Detailed list of in-room amenities at Park Plaza Budapest can be found under each type of room you are interested in, at: https://www.arenacollection.com/en/destinations/budapest/hotels/park-plaza-budapest

Yes, cots are available upon request at Park Plaza Budapest.

Yes, there is a safety deposit box in all rooms at Park Plaza Budapest.

Yes, laundry service and dry cleaning are available at Park Plaza Budapest.

Park Plaza Budapest offers main restaurant and bars for our guests. 

Breakfast at the Drawing Room

Monday - Friday: 6:30-10:30h

Saturday - Sunday: 6:30-11:00h

art bistro & bar

Week and weekend days: 12.00 – 23.00

Kitchen until 22.00

Depending on the booking type, breakfast can be included or excluded in the stay.

Yes, there are both vegan and vegetarian options at the hotel restaurant. 

Yes, there are gluten-free options available.

Yes, walk-in dining is available. 

Yes, there are kids menues available at Park Plaza Budapest.

From Budapest Liszt Ferenc International Airport (BUD):

Public Transport:
The closest metro station, Batthyány tér, is located only 350 metres north of the hotel and served by metro line M2. A bus/tram station, Halász utca, can also be found right in front of the hotel. It is served by trams 19 and 41, and at night time you can take bus line 990.

By Car:
For detailed driving directions from your location to Park Plaza Budapest, please use Google Maps driving directions. Should you require additional driving directions, you can contact our reception team at +36 (1) 487 9487.

Ideal for guests who want to explore Old Town, Park Plaza Budapest boasts a prime location across from Nuremberg Central Railway Station and near the NürnbergMesse conference centre. We are also just minutes away from Nuremberg Airport and the A3, A6 and A9 highways. Enjoy easy access to nearby attractions like historic Old Town, the Toy Museum, the Nuremberg Zoo and Playmobil FunPark. 

• Hungarian Parliament

0.41 mi / 0.66 km from the hotel
Built in Neo-Gothic style, the Budapest Parliament building is the third largest Parliament building in the world and it is over 100 years old.

• Andrassy Avenue

0.90 mi / 1.44 km from the hotel
Stroll down this tree-lined avenue with so much to see. The street is lined with historic buildings, designer boutiques, and relaxing cafes where you can people watch to your heart's content.

• Felszabadulási Emlékmu (The Citadel/Liberty Monument)

1.16 mi / 1.87 km from the hotel
One of the iconic fixtures of the Buda skyline, the Liberty Monument is located in the Budapest Citadel. It was erected to commemerate Soviet soldiers during WWII and is now a must see attraction for all visitors.

• Gellert Spa

1.46 mi / 2.35 km from the hotel
Budapest is home to more than 118 thermal springs, producing 70 million litres of water daily. Visit Gellert Spa to bask in the warmth of these natural, theraputic waters.

• Heroes' Square

1.98 mi / 3.19 km from the hotel
Built in 1896 to celebrate the 1000-year history of the Hungarian state, this spacious square is home to the spectacular Millennium Monument.

• Hungarian State Opera

0.88 mi / 1.42 km from the hotel
This impressive new-Renaissance style building houses both the State Opera and State Ballet. If you can't get tickets to a performance, take a tour around this iconic Hungarian landmark.

• Magyar Nemzeti Galéria (Hungarian National Gallery)

0.47 mi / 0.75 km from the hotel
As the national art museum of Hungary, this impressive collection holds works of Medieval, Renaissance, Gothic and Baroque art.

No, there is no airport shuttle service at Park Plaza Budapest.

Car can be rented through the reception desk of Park Plaza Budapest. 

Yes, main train station is situated across the street from Park Plaza Budapest, as well as a bus station.

Yes, Park Plaza Budapest offers wellness and fitness center. 

Park Plaza Budapest does not have a pool.

There are no animation or entertainiment programmes available at Park Plaza Budapest.

There is no babysitting service available at Park Plaza Budapest. 

At Park Plaza Budapest, use of welness and fitness facilities is free od charge for our guests. Sauna is open daily from 5:00 PM.

There is a sauna available at wellness area of Park Plaza Budapest, open daily from 5:00 PM. 

There are no beauty treatments available at Park Plaza Budapest.

Yes, a fitness facility is available and open 24/7.

Yes, there is a concierge service available at Park Plaza Budapest. 

Park Plaza Budapest offers 8 meeting rooms with 70 person max capacity, to cater to a range of different functions. 

Yes, the event spaces are accessible for individuals with reduced mobility. 

Park Plaza Budapest does not have a dedicated event coordinator, but our concierge team will be happy to assist you upon request. 

There is no restriction on how early the venue at Park Plaza Budapest  needs to be booked, but we recommend booking as early as possible, due to high demand, especially in high season.

There is no restriction on minimum or maximum event duration.

Yes, event venue at Park Plaza Budapest can be reserved for exclusive use.

Each venue rental fee at Park Plaza Budapest  is defined based on the specific needs of the client, upon which an offer is tailored. For more information please contact: budapest@parkplazahungary.com

There may be special deals or offers provided based on different criteria. For more information, please contact us at: budapest@parkplazahungary.com.

For more information regarding the payment schedule and cancellation policy, please contact us at: budapest@parkplazahungary.com.

Park Plaza Budapest offers exclusively in-house caterings.

Yes, standard audio-visual (A/V) equipment is provided for events at Park Plaza Budapest .

Yes, during the events at Park Plaza Budapest  there is technical support available.

For more information on the equipment and technical support, please contact us at: budapest@parkplazahungary.com.

Yes, at Park Plaza Budapest there is on-site accommodation available for event guests.

Yes, at Park Plaza Budapest there are group rates available. For more information, please contact us at: budapest@parkplazahungary.com .

All venues at Park Plaza Budapest are located in the same building as accommodation, so there is no need for transportation.

Park Plaza Budapest does not have on-site parking, but we are collaborating with a parking garage accross the street, where our guests are welcome to park for 25 euro per day.

At Park Plaza Budapest we do not have wedding packages. In case of inquiries please contact us at: budapest@parkplazahungary.com.

For cancellation and refund policy, please contact us at: budapest@parkplazahungary.com.