FAQ

Address: Wallstraße 70-73, 10179 Berlin
Tel: +49 30 240620
E-mail: abminfo@artotelsgermany.com

At art'otel Berlin Mitte check-in time is at 15:00h and check-out time at 12:00h.

It is possible that your room in art'otel Berlin Mitte is ready before the check-in at 15:00h, but we cannot promise this. In case you arrive before 15:00h, please ask at the front office if your room is ready.

Yes, children are welcome as our guests at art'otel Berlin Mitte.

There are no restrictions on age for check-in at art'otel Berlin Mitte, but all minors are required to be accompanied by an adult.

At art'otel Berlin Mitte spoken languages are Croatian, English and German.

art'otel Berlin Mitte has an indoor swimming pool. Working hours are from 8:00 - 21:00h.

All Radisson hotels have cleanliness and sanitization measures in place to ensure the health, safety, and security of our guests. Learn more here: https://www.radissonhotels.com/en-us/social-responsibility/health-safety

Yes, art'otel Berlin Mitte is a dog-friendly hotel.Pets are allowed with an additional charge of €15.00 per stay. Feeding bowls and dog blankets are available on request.

Yes, art'otel Berlin Mitte is a 100% non-smoking property.

Yes, art'otel Berlin Mitte has The hotel has its own private parking garage. The cost of parking is €25.00 per day for hotel guests. 

Yes, art'otel Berlin Mitte offers free Wi-Fi troughout the whole hotel.

Yes, art'otel Berlin Mitte is accessible for the guests with reduced mobility.

At art'otel Berlin Mitte you can book a room trough our website https://www.arenacollection.com/en/destinations/berlin/hotels/artotel-berlin-mitte-powered-by-radisson-hotels.

At art'otel Berlin Mitte you can pay by credit card, by cash, via payment link or by bank transfer. The payment needs to be done before the arrival or directly at the hotel reception during the check-in.

At art'otel Berlin Mitte you pay on arrival during the check-in.

First check your spam inbox. If you don't find the confirmation there, then you don't have a booking. There is also the slight possibility that you made a mistake while entering you e-mail address. In case you think this might be true, please contact us at info@arenacollection.com.

Yes, you can. When booking is made in this way, you need to pay 20% of the total amount upfront to our bank account and the rest on arrival during the check-in.

Yes, the invoice can be issued to your company's name. It is very important to state this on arrival since we cannot make changes to an already issued invoice. You would also need to have all the data required for the invoice (the company's VAT number, name and address).

The details of you booking can be seen on the confirmation you got via e-mail (it is possible that it went to you spam folder, please check) or you can contact us at +385 1 600 1700 or at info@artotelscroatia.hr.

At the bottom of your booking confirmation you can find a link that can be used to change your reservation. In case you are having trouble changing your reservation, please contact us at +385 1 600 1700 or at info@arenacollection.com. You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline.

Whether you're looking for last-minute deals on business accommodations or planning ahead for a weekend getaway, you'll find the best offers for art'otel Berlin Mitte on our Special Offers page: https://www.arenacollection.com/en/special-offers.

Yes, there is Radisson Rewards loyalty program available for all our guests. For more information, please visit: https://www.radissonhotels.com/en-us/rewards.

At art'otel Berlin Mitte a tourist tax is already included in the room rates.

Yes, at art'otel Berlin Mitte you can decide on arrival if you wish to add breakfast to your booking. 

You can cancel your reservation by clicking on the link at the bottom of your booking confirmation. If the system doesn't allow you to cancel that means you are past the 3 night no expenses cancellation deadline, and the cost equal to the accomodation cost for the first night's stay will be charged.

At art'otel Berlin Mitte we do not have ATM in the hotel. But the hotel is located in the heart of the city centre and in the vicinity of many ATMs.

The accepted and official currency is Euro.

Yes, at art'otel Berlin Mitte the laundry service is available.

Yes, at art'otel Berlin Mitte every room is equiped with safe in a laptop size.

Yes, at art'otel Berlin Mitte there are baby cribs available free of charge.

At art'otel Berlin Mitte, towels are changed every 3 days or based on request, and bed linens are changed on the 7th day of the stay.

In-room amenities at art'otel Berlin Mitte you can see at the following link: https://www.arenacollection.com/en/destinations/berlin/hotels/artotel-berlin-mitte-powered-by-radisson-hotels.

Yes, art'otel Berlin Mitte offers accessible rooms for guests with reduced mobility.

art'otel Berlin Mitte offers 5 different types of stylish, contemporary hotel rooms and suites in the heart of Berlin. All of our hotel rooms are equipped with hypo-allergenic bedding.

You can reach art'otel Berlin Mitte by renting a car directly at the airport or by booking a taxi service.

art'otel Berlin Mitte is located in the heart of the city centre and is in near vicinity of all the main attractions.

At nearby vicinity of the hotel, you can visit:

• Museum Island (Museumsinsel)  ~10 min walk

UNESCO World Heritage site with five world-class museums (Pergamonmuseum, Neues Museum, etc.).

• Berlin Cathedral (Berliner Dom)  ~12 min walk

Impressive baroque cathedral with panoramic city views from the dome.

• Alexanderplatz & TV Tower (Fernsehturm) ~15 min walk

Central square with shops, restaurants, and the 368 m-tall TV tower for city views.

• Gendarmenmarkt ~15 min walk

Elegant square featuring the German and French Cathedrals and the Konzerthaus.

• Hackescher Markt ~15–20 min walk

Trendy area with cafés, bars, boutiques, and galleries — lively in the evening.

• Nikolaiviertel (Old Town Quarter) ~10 min walk

Historic area with medieval-style streets, restaurants, and Berlin’s oldest church.

• Brandenburg Gate (Brandenburger Tor) ~25 min walk or 10 min by metro

Berlin’s most famous landmark and a symbol of unity.

• Checkpoint Charlie ~15–20 min walk

Historic Cold War border crossing between East and West Berlin.

No, art'otel Berlin Mitte does not offer airport shuttle service, but you can find taxi stop just in front of the hotel main door.

Yes, you can't rent a car at art'otel Berlin Mitte via the reception desk.

Yes, near to the art'otel Berlin Mitte there are both subway and bus stations, within 200m walking distance.

Yes, at art'otel Berlin Mitte there is Wellnes&Spa center. More info can be found at: https://www.arenacollection.com/en/destinations/berlin/hotels/artotel-berlin-mitte-powered-by-radisson-hotels

No, art'otel Berlin Mitte does not have a pool.

No, art'otel Berlin Mitte does not have animation programmes in place.

Wellness amenities available at art'otel Berlin Mitte can be found at: https://artotel.com/en/hotels/berlin/berlin-mitte/wellness-gym/.

There are no beauty treatments available at art'otel Berlin Mitte.

Yes, at art'otel Berlin Mitte there is fittness facility available, open 24/7.

Use of the fitness facility at art'otel Berlin Mitte is included in the room rate for the hotel guests.

Working hours of the fitness centar at art'otel Berlin Mitte are 24/7.

At art'otel Berlin Mitte there are no personal trainers available.